Most people who search for this have just seen a charge they were not expecting. MyPerfectResume runs a low-cost trial that converts into a recurring subscription reported at $23.95 every four weeks, and the renewal often lands before anyone thinks about it. Below is every way to cancel, what a refund realistically looks like, and how to confirm the billing actually stopped. To be fair to the product: MyPerfectResume is a legitimate, widely used resume builder with disclosed renewal terms. The thing that brings people here is the auto-renewal, not the builder itself.
Method 1: Cancel in Your Account Settings
This is the fastest route and the one to try first, because it takes about two minutes and does not require speaking to anyone.
- Log in to your account at myperfectresume.com.
- Open My Account from the profile or account menu.
- Click My Settings.
- Click Subscriptions.
- Click Cancel Subscription.
- Complete every prompt to the end. You may be offered a discount, a pause, or a downgrade, so read each screen carefully. Accepting a retention offer is not the same as cancelling.
- Wait for the confirmation email containing your cancellation number, then save it.
Method 2: Cancel by Phone
If the self-service flow is not cooperating, or the charge already hit and you want it dealt with by a person, phone support can cancel the subscription directly.
MyPerfectResume customer service
1-855-213-0348
- Monday to Friday: 8:00am to 8:00pm CST
- Saturday: 8:00am to 5:00pm CST
- Sunday: 10:00am to 6:00pm CST
Support hours as reported on MyPerfectResume's contact page and corroborated by third-party customer-service listings, checked July 2026.
Weekend coverage is worth knowing about, because most pages on this topic only quote weekday hours. When you get through, say plainly that you want to cancel the subscription and do not want to be billed again. Then do the one thing that matters: ask for your cancellation number and ask for it to be emailed to you as well. Do not hang up until you have it.
Method 3: Cancel by Email or Live Chat
Two more channels exist if you would rather have the whole thing in writing or cannot call during support hours.
- Email: send a cancellation request to customerservice@myperfectresume.com. Include the email address on the account and, if you have it, the last four digits of the card being charged, so support can find the subscription without a back-and-forth.
- Live chat: open the chat widget on the MyPerfectResume site and ask the agent to cancel the subscription and confirm it in writing. Copy the transcript before you close the window.
Email is the strongest channel if you think a dispute is coming, because it gives you a timestamped record of exactly when you asked to cancel. That timestamp is what decides whether you were inside the refund window.
The Cancellation Number: Do Not Skip This
MyPerfectResume confirms cancellation requests by emailing a cancellation number. Almost no guide on this topic mentions it, and it is the single most useful detail on this page.
Treat it as the finish line. If you clicked through the cancellation flow, or spoke to an agent, and no cancellation number ever arrived, assume you are not cancelled and go back and do it again. Check your spam folder first, because these confirmations land there routinely.
When it arrives, screenshot it or forward it to yourself. If a charge shows up afterwards, that number is the difference between a five-minute support call and a month of arguing with a bank.
MyPerfectResume Pricing: Why You Were Charged
The model is build free, pay to download, then auto-renew. You can compose a resume without paying, but the useful export sits behind a paid plan, and the free tier is generally reported to give plain text (.txt) downloads only. That download gate is where most people hand over a card.
Trial
$2.95
for 14 days (reported)
- Converts automatically unless you cancel
- Cancel before day 14 to avoid the full charge
- The trial price is not the subscription price
After the Trial
$23.95
every 4 weeks (reported)
- Roughly $311 a year if left active
- Cancelling stops future renewals
- The current period is not automatically refunded
The four-week detail almost everyone misses. The renewal is billed every four weeks, not monthly. Four-week billing produces 13 charges a year, not 12. At $23.95, that is $311.35 over twelve months rather than the $287.40 you would get from monthly maths. An annual plan is also widely reported at $95.40 upfront, which works out around $7.95 a month.
One honest caveat. Some cancellation pages quote $24.95 every four weeks and $71.40 a year. Those figures do not match what most current reviews report, and we mention the discrepancy rather than pretending the number is settled. Check your own bank statement and your checkout screen. Those two are authoritative for you in a way that no third-party page is.
Check for a sibling subscription. MyPerfectResume is operated by Bold LLC of Guaynabo, Puerto Rico, which also runs Resume Now, LiveCareer, Cover Letter Now, Resume.com, and Zety. They share the same build-free, pay-to-download, auto-renew structure, which is why cancelling feels identical across all of them. If a charge appeared that you did not recognise, it is worth confirming which of these brands it actually came from, and whether you have more than one running. Our guides to a LiveCareer alternative, a Resume Now alternative, and a Zety alternative cover the rest of that family.
How MyPerfectResume Refunds Actually Work
This is where the other pages on this search go quiet, so here is the honest version, hedged where the sourcing deserves hedging.
- Refunds are not guaranteed. MyPerfectResume's terms are reported to state that the provider does not guarantee refunds, and that a refund may be requested if notice of cancellation is given before the end of the initial period. That is discretionary language, not a promise.
- The 14-day window is user-reported. Users widely report a 14-day window from the date of purchase covering monthly subscriptions, annual subscriptions, and one-off purchases. We were unable to fetch the vendor's terms page to confirm that number, so treat it as a strong signal from user accounts rather than a quoted guarantee.
- Cancelling is not the same as refunding. Cancelling stops future renewals. It does not automatically claw back the period you have already been billed for.
- Outside the window, ask anyway. Explain the situation in writing, be specific about dates, and attach your cancellation number. A share of these are resolved on goodwill, particularly when the charge landed days after a forgotten trial.
- The bank is the last step. If support will not resolve a charge you believe was made after you cancelled, you can dispute it with your card issuer, using the cancellation number and the timestamped email as your documentation.
How to Confirm the Cancellation Stuck
Cancelling and confirming are two different jobs. Run this checklist before you forget about it, because the next renewal is only four weeks away.
- You received a cancellation number by email, and you have saved it.
- Your account shows no active subscription under My Settings, Subscriptions.
- Your next card or bank statement shows no MyPerfectResume charge, and no charge from a Bold LLC entity.
- No sibling subscription is still running with LiveCareer, Resume Now, Cover Letter Now, or Zety.
- You have kept everything: the confirmation email, the chat transcript, the agent's name, and the date.
Considering an Alternative Without the Download Gate?
If what brought you here is the jump from a low trial price to a recurring charge you did not plan for, it is worth knowing the build-free, pay-to-download model is not the only one available. Resume Optimizer Pro is also a subscription, and we are not pretending otherwise, but it differs in the ways that caused your problem:
- The price is shown upfront. You see the real cost before you start, not at a download gate, and the rate you sign up at is the rate you renew at.
- Free ATS score check, no credit card. Test your resume against a real job description before paying anything at all.
- Self-service cancellation from the dashboard. No phone call, no retention script, no cancellation number to chase.
- Job-specific optimization, not just a template. Resume Optimizer Pro's parser scores a resume across seven categories, including section structure, date formatting, and exact-match keyword coverage against a specific job description. Coverage is the category a template builder cannot solve for you, because it can only be measured against the individual job posting you are applying to.
For a fuller comparison, read our MyPerfectResume alternative guide and our honest assessment of whether MyPerfectResume is legit. If the charge you are chasing turns out to be from a sibling brand, our Resume Now cancellation guide covers that one, and our roundup of ATS resume checkers compares the tools without the download gate.
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