Many people reach Resume Now's $23.95 every four weeks auto-renewal without realising the cheap trial converts. The $2.45 trial is designed to roll into a recurring subscription, and the charge often appears before anyone notices. This guide shows every cancellation method, how refunds actually work, and how to make sure the charges truly stop. Resume Now is a legitimate, well-reviewed product with a 4.5/5 Trustpilot rating; the issue most people run into is the auto-renewal, not the product itself.
Resume Now Pricing: Why You Are Being Charged
Resume Now uses the same model as several other resume sites: free to build, pay to download, then auto-renew. The trial costs about $2.45 for 14 days and is built to convert. If you do not cancel before day 14, it auto-renews to $23.95 every four weeks, which works out to roughly $311 a year if it runs unchecked.
Resume Now is owned by BOLD Limited, the same company family behind LiveCareer and MyPerfectResume. All three use the build-free, pay-to-download, auto-renew approach, which is why the cancellation experience feels similar across them. Knowing this helps: the charge is automatic and expected by design, so the goal is simply to turn off the renewal and, where eligible, request a refund.
Trial
$2.45
for 14 days
- Auto-renews to $23.95 every 4 weeks
- Refund available only inside this 14-day window
- Cancel before day 14 to avoid the full charge
After the Trial
$23.95
every 4 weeks
- Roughly $311 per year if left active
- Cancelling stops future renewals
- You keep access until the cycle ends; no refund for the current period
Method 1: Cancel in Your Account Settings
This is the fastest self-service route and the one we recommend trying first. You can do the whole thing from your browser without speaking to anyone.
- Log in to your account at resume-now.com.
- Open Settings (usually under your account or profile menu).
- Click Subscription.
- Click Cancel.
- Follow the prompts; you may be offered a discount or a pause, so read carefully and confirm the cancellation.
- Save the confirmation email as proof.
Method 2: Cancel by Phone
If the self-service route is not working or you prefer to speak with someone, Resume Now can cancel your subscription over the phone.
- (844) 351-7484: Monday to Friday, 8am to 8pm CST. Weekend hours vary.
- (866) 981-5726: a 24/7 line, useful if you notice a charge outside business hours.
State clearly that you want to cancel and do not want to be billed again. Ask the representative for a cancellation confirmation number and, if possible, a follow-up email confirming the cancellation. Keep that number; it is your evidence if a charge appears later.
Method 3: Cancel by Email or Live Chat
Two more channels are available if you would rather have everything in writing or cannot reach support by phone.
- Email: send your cancellation request to customerservice@resume-now.com. Include the email address on your account so they can locate it quickly.
- Live chat: open the chat widget on the Resume Now website and ask the agent to cancel and confirm.
With either channel, request written confirmation that the subscription is cancelled and that no further charges will be made. Email is especially useful because it gives you a timestamped record.
How Resume Now Refunds Work
This is where most of the confusion lives, so here is the plain version.
- Inside the 14-day trial: a refund is granted if you cancel within the trial window. This is the only situation where a refund is reliably available.
- After the trial: cancelling stops future renewals, but you keep access until the end of the current billing cycle. You are not refunded for the current period.
- Charged without realising, outside the window: you can still contact support and explain the situation; some cases are resolved on goodwill. As a last resort, you can dispute an unauthorised charge with your bank, using your cancellation confirmation as documentation.
How to Confirm the Cancellation Stuck
Cancelling and confirming are two different things. Run through this short checklist so a renewal does not slip through.
- You received a confirmation email (or a confirmation number from a phone agent).
- No subscription is shown as active in your account.
- Your next card or bank statement shows no Resume Now charge.
- You have kept all documentation: the confirmation email, chat transcript, or cancellation number.
Considering an Alternative Without the Bait-and-Switch?
If the jump from a cheap intro price to $23.95 every four weeks is what brought you here, it is worth knowing that build-free, pay-to-download model is not the only option. Resume Optimizer Pro is also a subscription, but it works differently in the ways that matter:
- Transparent pricing shown upfront: you see the real cost before you start, not at a download gate, and the rate you sign up at is the rate you renew at, with no cheap intro that balloons later.
- Free ATS score check with no credit card: test your resume against a job description before paying anything.
- Self-service cancellation from the dashboard: no phone call or support ticket required to stop billing.
- Job-specific ATS optimization: the 7-category match model scores your resume against a specific job posting and closes keyword gaps automatically, which Resume Now does not offer.
If you want to weigh the options, read our Resume Now alternative guide and our honest take on whether Resume Now is legit.
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